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Attention: Windows XP users please read! The following will help you configure Windows XP using its built-in DSL driver software (PPPoE) to connect to SBC Internet Services.

If you are upgrading to Windows XP, please first see the Modem Compatibility table below before upgrading.

Please do not use EnterNet 300 software with Windows XP. If trying to use EnterNet 300 on Windows XP, you will receive various error messages such as:


If you have already installed Windows XP, we suggest that you uninstall EnterNet 300 from your system, or simply delete the EnterNet 300 shortcut icons that are on your desktop.

To uninstall EnterNet 300, go to: START > MORE PROGRAMS > EFFICIENT NETWORKS > ENTERNET 300 > UNINSTALL ENTERNET 300.

Follow the prompts to uninstall EnterNet 300


Modem Compatibility Table 

Modem Type
Compatible with XP
Compatible with driver download
Alcatel 1000
X
Efficient 5260/5360
X
Alcatel SpeedTouch USB Modem
Alcatel SpeedTouch Home (External)
X
Efficient 3060/4060
Westell Wirespeed
X
Cayman 3220H Router
X
Efficient 5861/Cabletron Router
X
Texas Instruments (Compaq PC)*
X
   
* The Texas Instruments modem is only compatible when upgrading to WindowsXP from the original operating system provided by Compaq.

If you have a modem which is not Windows XP compatible, we strongly advise that you do not upgrade your system to Windows XP. By installing Windows XP with an incompatible modem, you will not be able to get online. The various modem manufacturers are currently working on Windows XP compatible modem drivers and will be available soon.

If your modem is compatible with Windows XP, follow the procedure below to configure and use Windows XP's built in PPPoE client.

Configuring Windows XP's PPPoE Client 

1. Go to Start > Control Panel

 

2. Double click on "Network Connections".

 

3. Click on the icon labeled "Make New Connection".

 

4. The "Network Connection Wizard" will now come up. Click on the "Next" button.

 

5. Select "Connect to the Internet", then click "Next".

6. Select "Set up my connection manually", then click on "Next".

 

7. Select "Connect using a broadband connection that requires a user name and password". Select "Next".

 

8.Enter the name of your ISP in the field. Click "Next".

 

9. Enter your User Name and password as shown below.

 

10. The Setup process is finished. Place a check under "Add a shortcut to this connection to my desktop". Click "Finish"

 

11. The connection box will appear. Click "Connect" to access the Internet.

 

12. Launch your web browser or e-mail application to access the Internet.

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